Jones County’s hometown heating and air company.
Every other company's service map touches Jones County at the edge. Ours starts here. Bender has been headquartered on Highway 17 in Pollocksville from the beginning, which makes us the closest licensed HVAC company to nearly every home in the county, whether you're in Trenton, Maysville, Comfort, or somewhere on a road between them.
That proximity is worth real money and real time. Shorter waits when the AC dies in July. No drive-time padding built into the price. And a company whose owners you'll run into at the store, which keeps everybody honest. After Florence put this county underwater, neighbors rebuilt it. We know because rebuilding is our first trade.
Where we work in Jones County
Jones County electric service is split between the co-ops and Duke Progress depending on your road. JOEMC rebates qualifying ENERGY STAR heat pumps. Tideland credits $100 to $400 for high-efficiency heat pumps and requires the Manual J sizing paperwork we produce anyway. Duke runs Smart $aver. Bring a power bill to your estimate and we'll match your address to its programs, plus Energy Saver NC's income-qualified rebates of up to $8,000, which apply in every NC county.
Full Eastern NC rebate guideWhat HVAC looks like in Pollocksville
The closest truck
When it’s 96 degrees and every company in New Bern is quoting Thursday, our shop is eight minutes from Pollocksville proper and inside 25 from anywhere in the county.
Manufactured and rural homes
A big share of Jones County lives in manufactured and modular homes. Package units, mobile-home splits, and mini-split conversions are everyday work for us, not a nuisance call.
Propane and strip-heat conversions
Rural homes heating on propane or electric strips see the biggest bill reductions of anything we do when they move to a modern heat pump, and several rebate programs point the same direction. Homes that want to stay on propane, we service those too.
Storm-season readiness
Florence taught this county what water does to crawl-space ducts and outdoor units. We inspect, elevate, and re-secure equipment with hurricane season in mind, and we show up afterward, because we live here too.
Every Bender Heating & Air service, available in Pollocksville
Pollocksville questions, answered
Are you really based in Pollocksville?
Truly. 8384 Hwy 17, same shop as Bender Remodeling, since the founding. Our trucks start and end their day in Jones County. This isn’t a service-area circle drawn on someone else’s map.
Do you work on mobile home AC systems?
Yes. Package units, mobile-home split systems, and mini-split conversions. Manufactured homes are a big share of this county’s housing and they deserve proper service: correct sizing, proper pads and tie-downs, and honest advice about repairing versus replacing.
What’s the fastest way to reach you in a no-cooling emergency?
Call 252-242-HVAC (252-242-4822) during business hours. No-cooling calls in Jones County get our fastest response, usually same-day.
Need heating or air help in Pollocksville?
Tell us what’s going on and we’ll call you back promptly during business hours. No-cooling and no-heat calls get same-day priority.
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